Information on the Protection of Personal Data

As Professor Dr. Semih Keskil and his practice team (called Doctor’s Office), we attach great importance to the security of your personal data. We maintain all kinds of personal data shared by our patients with utmost care of patient privacy and by taking all necessary technical and administrative measures to ensure the appropriate level of security for your personal data.

This “Information on the Protection of Personal Data” explains how we collect, transfer, use and protect your personal data; and our protection and processing policy during the services performed by the Doctor’s Office.

  1. Personal Data Collected by the Doctor’s Office.

We collect various information from our patients within the scope of the health services we provide. This information is collected in accordance with the data processing principles and conditions of the Personal Data Protection Law No. 6698 (KVKK). The following may be included in the information we collect from you for the purposes described in Section 2 below:

  • Your name and surname,
  • Your ID number, passport number,
  • Place and date of birth,
  • Gender,
  • Address,
  • Your telephone number,
  • E-Mail Address,
  • The patient protocol number specific to you,
  • Your financial information such as payment and billing information,
  • Your private health insurance and social security information,
  • In general, your biometric and genetic data,
  • Your laboratory results,
  • Test and diagnostic results,
  • Medical examination data,
  • Your health data including but not limited to your prescription information,
  • The data that you might share in the case of contacting us via mail, phone, fax, e-mail and other channels.

  1. Objectives for Processing Your Personal Data

In accordance with the KVKK, the personal data we collect within the scope of the services you receive from us can be processed for a variety of purposes, including:

  • Fulfilment of our legal regulations with regards to Law No. 3359 on Health Services and Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Subsidiaries, Regulation on Private Health Institutions for Diagnosis and Treatment of Outpatients, Regulation on Processing of Personal Health Data and Ensuring Privacy, and other related regulations.
  • Public health protection, preventive medicine, medical diagnosis, treatment and care services, planning and management of financing health services;
  • Providing you information about your appointment in the case you have scheduled one.
  • Planning and managing the organisation of the Doctor’s Office,
  • Analysing your use of health services to improve the services we provide;
  • Billing;
  • Identity verification;
  • Verifying your relationship with contracted institutions;
  • To respond to the requests of the Ministry of Health and other public institutions and organizations in accordance with the applicable legislation;
  • Responding to your questions or complaints about our services;
  • Controlling the efficiency of the services provided by the Doctor’s Office;
  • Measuring patient satisfaction after receiving health services in order to increase patient satisfaction
  • Contacting you with the purpose of providing information about our services;
  • Increasing supply of medicines or medical devices.

However, your personal data will not be used for any commercial purposes except as required by the activities listed above and the relevant legislation.

  1. People and Organizations to whom Your Personal Data may be Transferred to

In accordance with the provisions of Section 2 above, your personal data may be transferred with all necessary technical and administrative measures taken to ensure the appropriate level of security in accordance with the KVKK and relevant health legislation; to relevant legislation or organizations stated in Regulation No. 3359 Basic Law on Health Services, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Subsidiaries, Regulation on Private Health Institutions for Diagnosis and Treatment of Outpatients, Regulation on Processing of Personal Health Data and Ensuring Privacy; and other private insurance companies, auditors, consultants, work partners, domestic / foreign institutions and other third parties with whom we cooperate to carry out our activities and other institutions with which we are legally required to share data with; due to legal responsibilities and with regard to legal limitations, in a contractual manner.

  1. Legal Reason and Method of Data Collection

Your personal data are processed within the legal limits for the necessary legislations and the requirements of the company’s operations in accordance with the Law on Tax Procedures, to provide information with electronic promotional campaigns and to provide you with better quality products and services. Within the framework of the Law on the Regulation of Electronic Commerce, Your Personal Data is processed in a way that is limited to, deliberate and necessary for specific, clear and legitimate purposes in accordance with law and honest values.

Your personal data can be collected in any face-to-face interview; telephone calls, teleconferencing or video conferencing; written or electronic form in order to fulfil the contractual and statutory obligations of the Doctors Office under the above-mentioned objectives and processed in accordance with articles 5 and 6 of the Law No. 6698 of the following legal reasons:

  • The explicit disclosure of your consent,
  • Explicit requirement by law,
  • If you are unable to disclose your consent due to physical impossibility, or if your consent is known not to be legally valid, then whenever it is necessary for your data to be shared in order to protect the life or body integrity of you or anyone else.
  • The processing of personal data related to the establishment or continuency of a contract,
  • It is compulsory for our legal obligations’ fulfilment,
  • The data being publicized by the person concerned,
  • In the case that data processing is mandatory for the establishment, use, or protection of a right,
  • If is mandatory for our legitimate interests, with no harm or threat to your fundamental rights and freedom,
  • The processing of personal data on health and sexual life; only for the purposes of the protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of financing health services; and only by competent persons, authorities and organizations under the obligation of secrecy.

  1. Your Rights to Your Personal Data

In the case that your personal data is processed by the Doctor’s Office, your rights are as follows under Article 11 of the KVKK as the data authority;

  1. a) To learn whether any personal data has been processed;
  2. b) Requesting information on the processing of your personal data;
  3. c) Learning the processing purposes of your personal data;
  4. d) If your data has been transferred to third parties at home or abroad, acquire information on such parties;
  5. e) Requesting correction of personal data in cases of incomplete or incorrect processing;
  6. f) Requesting the deletion or destruction of personal data if the Doctors Office does not have a legal basis or legitimate interests in order to process such data, or if the reasons for the processing have been eliminated
  7. g) To appeal against the adverse results of a processing of personal data through automated systems;
  8. h) The right to claim compensation if you suffer a loss due to the unlawful processing of your personal data.

Pursuant to Article 13 (1) of the KVKK, you may submit your request regarding the use of your rights mentioned above, to the Doctor’s Office by written or other methods determined by the Personal Data Protection Board. Since the Personal Data Protection Board has not specified any method at this stage, you must submit your written application in accordance with the KVKK. In this context, the procedures and channels to which you will submit your application in writing within the scope of the Article 11 of the Law shall be explained below.

In order to use your rights mentioned above, you can fill in the contact form at www.semihkeskil.com with the information you need in order to use your rights mentioned in Article 11 of KVKK and take a signed copy personally by hand to the address Bestekar Sokak No: 65/21 Kavaklıdere /ANKARA together with your identification. You can also send the related documents via a notary or other methods mentioned in the KVKK legislations; and also forward the form from your registered e-mail address or if you have previously reported to the Doctor’s Office, through the channel [email protected].

The Doctor’s Office will conclude the request as soon as possible and free of charge within at most thirty days. However, if the process requires an additional cost, the fee will be charged by the Doctor’s Office at the tariff determined by the Personal Data Protection Board.